
ISO 9001 QUALITY MANAGEMENT SYSTEM
Today’s world has become very small, and the great developments in information, technology and communication have pushed societies to a cutthroat competition and an economic race where new developments are experienced every day. Survival in the current world order will only be possible by offering products and services that meet customer needs and expectations in all sectors. This will only happen with the effective implementation of the Quality Management System, which covers all stages from the design stage to production, marketing and after-sales services and adopts the principle of continuous improvement. Today, ISO 9000 Quality System standards on Quality Management System have become the international standards that have found the most application and developed since their publication in 1987. TS-EN-ISO 9000 Quality standards Series guides the establishment, documentation, implementation and maintenance of an effective management system.
What are the Benefits of ISO 9001 Quality Management System?
Customer complaints in the organization that focuses on customer relations decreases, customer satisfaction and loyalty increase even more.
It provides better product design by prioritizing customer requests and expectations.
Good design and planning reduces transaction costs.
It minimizes the cost of poor quality caused by quality problems.
Effective management is ensured by better planning of activities and solving problems faster.
In this way, the management keeps its business under clear control with all its dimensions and makes healthier decisions.
Since all problems will be analyzed systematically, there is a continuous improvement in the business.
Employees’ participation in activities is ensured, their motivation and work enthusiasm increase.
With continuous improvement in every field, the rate of qualified personnel increases.
A systematic approach to solving interdepartmental problems increases efficiency.
The defined functioning between processes and functions provides a healthy flow of information within the organization.
The quality image of the organization is strengthened, the trust of customers increases.
It increases the difference with competitors by providing the opportunity to open up to new markets.
By establishing a systematic and managerial infrastructure, it provides one step further in the way of institutionalization.
Corporate identity brings stability.